Reputation Management

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.” - Warren Buffet

It can be uncomfortable going for the ‘ask’ to get customer reviews and testimonials. Of course you already know they loved your product or service- they’ve said so themselves- but still, it’s daunting at times. And even with all the courage in the world, you still have 1,000+ things to do in a day- and tracking down a glowing review doesn’t necessarily take the cake on your list of ‘to do’s.’

But you know reputation management is important- and it needs to get done.

Let us help.

 
 

It’s your job to make your customers happy and satisfied… and it’s our job to help share their endorsements with the world.

 

Here’s how:

 

Step 1: Use Their Phone Number or Email


Using just one of the two (phone or email) our system will take over the rest of the process… you simply add the client and walk away.

Step 2: Your Customers Answer a Simple Question


Via text or email, your customers will receive a simple question based on their experience with your company’s product or service.

Step 3: They Loved You… Now What?


Customers that leave a positive review (duh, your service is amazing) are instantly asked to leave a review on the top social review sites, such as: Yelp, Facebook, Google, and more! <<---Nonstop flow of positive reviews for your company to share with potential new customers.

Step 4: Effortlessly Manage Your Reputation Dashboard

You’ll be notified via email or text whenever you receive a new rating or review. With an easy to understand and use dashboard, you can manage the flow of testimonials with a few clicks of a button and see all your reviews and ratings in one cohesive dashboard.

*IF- and we doubt this would be an issue- but IF, a customer responds negatively, our feedback funnel immediately directs them to a form so you can learn how to improve their customer experience. <<--- Reputation Management 101

 

Listings Management:

Customers are looking for new products and services- and YOUR business has what they need… but can they find it? Ensure your business listings and contact information are always up to date and easily accessible so that your business never stops growing.

Accurate. Updated. Accessible.

But with thousands of sites scattered across the Internet knowing which are the most beneficial- let alone keeping up with them all- can be difficult. Our team will ensure that your business is front and center every time.

Using our dashboard, you’ll control what IS and ISN’T posted about your business online: hours of operation, contact numbers, physical address, and more. Need to make a change? We’ll ensure all edited or updated information is accurate and posted within 72 hours.

Remember: inaccurate listings = a break in communication = a loss in sales.

Customers only try so hard to contact new businesses they want to try- don’t be left on the sidelines while they tire of outdated phone numbers and wrong addresses, only to look for someone else.

With our Reputation + Listings Management Services we take the headache out of ensuring your reputation is shining bright for current and new customers across the World Wide Web. 

 

 
 

Pricing & Features


Reputation Dashboard

$100/mo


  • Analyze, identify, and claim your existing business listings across 58 published networks, so all of your content is locked, synced, enhanced, and updatable across every digital channel.
  • Backend tool access to address online reviews across channels
     


Managed Reputation

$200/mo


  • Respond to online reviews
  • Analyze, identify, and claim your existing business listings across 58 published networks, so all of your content is locked, synced, enhanced, and updatable across every digital channel.
  • Backend tool access to address online reviews across channels